Description
[about Shipment]]
Orders placed before 15:00 daily are usually shipped within 24 to 48 hours.For custom orders, please confirm the delivery date with customer service.There are tens of thousands of styles of company accessories, so it's inevitable that some accessories are out of stock.In such cases, we will contact the customer immediately to confirm the delivery date and quickly arrange production, which usually takes about 7 days.
[about Delivery]]
The company defaults to using ZTO Express for shipping.If customers have special needs to change the courier company, please contact customer service and pay the difference in shipping fees.
[about after-Sales]]
1.Our store promises a 7-day no-reason return and exchange policy.If there are no quality issues within 7 days, and the original packaging is not damaged without affecting resale, the buyer will bear the shipping cost for the exchange process.After 7 days, returns and exchanges are not possible.Customized products do not support returns or exchanges.
2.Regarding the definition of quality issues: Jewelry accessories are mass-produced by factories, and it is normal to have a certain defect rate.
3.When receiving the goods, regardless of whether the outer packaging box is damaged or not, the customer must open the box to check and verify the total number of items.After confirming that the total number of items is correct, the customer should sign for receipt.